Amazon just paid out over two billion for tricking people into subscriptions they couldn't cancel. Nobody talks about the real lesson there. It wasn't greed that got them. It was avoidance. They knew the system was broken for years and kept delaying the fix because facing it felt worse than ignoring it. That's not a company problem. That's a you problem too. The report you're not sending. The number you won't check. You call it lazi