AI is the new user—everything changes

The paradigm that we're moving into is that Software systems effectively were built for the user. AI platforms are the user. And so when you think about agentic technologies like free hand, we're effectively saying, you know, there used to be a time with a whole bunch of our customers when it was a team of humans in Manila, in India, in different parts of the world that used to log into systems of records and check for data, then use their tribal knowledge of what they knew to be true, which oftentimes was either outdated by a few hours to a few days, sometimes a few years, or oftentimes was siloed information about finance without understanding of procurement or siloed information of logistics without understanding raw material flows, et cetera, and was then taking decisions and then acting upon those decisions which in turn had PLL implications of how you paid your suppliers, how you recognize costs and revenue.