Enterprise comms just got messier—here's the fix

And now we're going to have a conversation about how enterprise communications have exploded. From email and phone to Slack, WhatsApp teams, and now agents. For regulated companies, that creates a massive challenge. How do you capture, govern, and make sense of all that communication? Smart has built its business around exactly that. Now it's using AI to move from comms compliance to what it calls communications intelligence. Joining me to help understand exactly what that means is Kim Crawford-Goodman, CEO of Smart. Welcome, Kim. Thank you very much. It's a delight to be here, Gemma.